OurProperty

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The Only Subscription You’ll Ever Need

Say goodbye to juggling multiple systems, stacking subscriptions and paying extra for every add-on module.
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Simple. Transparent. Scalable.

Smarter Pricing for Growing Agencies

With OurProperty, every module and app is included in one simple subscription — automated trust accounting, inspections, maintenance, CRM, and more — plus on-the-go self-service apps for property managers, tenants, landlords and tradies.

 

 

Pay Only for What You Use

 

Your subscription covers the core features, and any additional usage-based costs are only charged when your agency actually uses them.

SMS Charge

12c + GST per SMS, includes populating the data, sending, receiving and filing. GST applies.

Tradie Fee

By default, trades using the system are not charged any fees; it’s completely free to use.

 

If your agency wants to generate additional revenue, you can enable a 5% service fee. 3% goes to your agency and 2% supports the platform.

Transaction Fees

Tenants have a range of payment options. Some are free, while others include small fees:

 

Direct Debit: $1.95
Card Payment: 1.95% + 30c

 

Static EFT: Free

 

Post Office: $5.00

 

Manual EFT: FREE
CentrePay: FREE

AI processing

From 1¢ per photo analysed – powering time-saving tools like inspection comments and invoice parsing that cut hours of manual work from your team’s day. GST applies.

*Landlords are expected to absorb the $0.99 CentrePay fee, which is deducted before the rent is received into OurProperty and receipted as the net amount.

Make Paying Easier for Tenants - at No Extra Cost to Them

Offer tenants free payment options and benefit from a 20% bulk discount on transaction fees when your agency covers the cost. It’s a smart way to simplify payments and extend more value to your tenants. 

Tenants Reward Program

As an agency using OurProperty, you can give your tenants access to our exclusive Tenant Rewards Program. This unlocks savings on everyday essentials like groceries, fuel and entertainment with major Australian retailers, adding up to hundreds, even thousands, of dollars each year. It’s an easy way to deliver extra value, keep tenants happy and give your agency a real point of difference.

Effortless Onboarding: What's Included

Personalised Online Training Sessions with Your Implementation Specialist

Get expert guidance through every stage, ensuring your team is confident and ready from day one.

Data Connection and Import for One Database

We connect your data from current systems and handle the import process, for a smooth transition without the usual headaches.

Data Audit and Cleansing Report

We’ll audit, clean, and organise your data to keep it accurate and set you up for success.

Tradie Onboarding Assistance (Top 10 Tradies)

We’ll help onboard your key tradies, making it easy for them to use the system and manage service requests.

Compliance Data Import

Ensure your compliance records are up-to-date and accurately imported, giving you peace of mind from day one.

24/7 Access to the OurProperty Online Training Academy

Your team will have round-the-clock access to training resources, empowering them to learn at their own pace.

One-Off Setup Cost

$2,950

Our one-time setup fee covers everything—planning, migrating, implementing, and training your team—providing an all-in-one system that replaces multiple platforms. Boost performance, enhance efficiency, and give property managers more time to focus on what matters, while increasing profits and improving your bottom line.
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Choose the Right Onboarding Tier for Your Agency

 

Getting started with a new system is a big step, and we’re with you every step of the way. Every onboarding package includes expert guidance, data preparation, and personalised training to give your team the confidence and tools they need from day one.

 

For agencies wanting extra on-the-ground support during go-live, our enhanced packages provide in-person assistance and tailored advice to help your team transition smoothly, minimise disruption, and start seeing results faster.
Inclusions
InclusionsStandardEnhancedPremium

Project kick off

Data connection

Data audit

Cleansing report

Tradie Onboarding

Compliance data import

Customised communications strategy

24/7 access to OurProperty Academy

 3 days on-site Hands-on help to get your team live and confident from day one 6 days on-site Deep dive support for complex setups and large teams
3 days on-site Hands-on help to get your team live and confident from day one
6 days on-site Deep dive support for complex setups and large teams

On-site support during go-live

-

Data integrity check at go-live

-

Best for

Smaller teams, tech-savvy agencies Growing agencies wanting extra confidence at launch Larger teams or complex setups needing hands-on guidance
Smaller teams, tech-savvy agencies
Growing agencies wanting extra confidence at launch
Larger teams or complex setups needing hands-on guidance
For detailed pricing information (Last update: October 2025) tailored to your agency’s needs, please get in touch with our team. We’re here to help you choose the right onboarding tier for your business.

FAQs

OurProperty pricing is a simple per-door subscription, giving you access to every module and feature. On top of that, optional consumables depend on usage — for example, most agencies with a 400-property portfolio spend around 50¢ per property per month on SMS charges. Actual costs vary depending on how many SMS messages, AI processing, or other pay-per-use items your agency chooses to use.

No, it won’t affect your costs. We can set up separate agency profiles for each portfolio using existing functionality—no additional fees or setup costs involved.

Consumables are optional, pay-per-use costs such as SMS messages, tenant payment processing, or AI-powered functions. You control how these are applied: choose which fees to oncharge to tenants (offset by our tenant rewards program) or cover them yourself.  Agencies also have the option to participate in our revenue share model for tradie invoices, giving tradies access to a full work management system — handling quoting, invoicing, scheduling, sending entry notices, and more — with no subscription costs. The only cost is a 2% fee per invoice (capped at $20) if they choose to use the platform. If they do not use the platform, they can continue to send you invoices without incurring a fee.

No. There are no lock-in contracts—you can use OurProperty on your terms, with the flexibility to scale up or down as your business needs change.

All modules are included in your subscription — inspections, maintenance, CRM, trust accounting, leasing, tenant apps, and more. We never charge extra for new core modules because our ethos is everything in one platform, simple and transparent. As we roll out new features in the future, there may be small consumable charges for their use, but your agency can choose if and how much to use them. Costs are designed to scale with your business, so consumable charges only grow as your portfolio and usage grow — keeping pricing aligned with your success.

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