Allocate and manage prospects, automate sales tasks and create agreements.
End-to-end property management, automated
Run your entire property management operation from one connected system designed to carry the operational workload behind your portfolio. OurProperty automates payments, inspections, leasing, maintenance and communications, so your team can manage growing portfolios with confidence.
Trusted by the best
Software that moves work forward
Property management involves hundreds of small operational steps – notices, reminders, payments, approvals, documents and follow-ups. OurProperty connects every stage of the property lifecycle into one platform where those tasks can progress automatically, reducing manual coordination and giving teams clearer oversight of their portfolio.
References Insights Viewings Payments Advertising Arrears Applications Reports Bonds SDA AI Invoices Leasing E-Sign Machine Learning Prospecting CRM Marketing Notices Recepting Statements Screening Workflows Automation Compliance Commercial New Business Keys Payment Plans Disburse Copywriter Inspections 360 Portal Uploads Forms Documents Inspections Maintenance Renewals Vacates Relationships
Meet Ava, your automated property management assistant
Ava is the automation and AI engine behind OurProperty, designed to progress the operational work that surrounds every property manager’s decisions. From leasing and inspections to arrears, maintenance and communication, Ava can carry out the steps that keep a portfolio moving forward.
Agencies stay in control, choosing what to delegate while Ava’s capabilities continue to expand.
Overview
Leases
Arrears
Inspections
Payments
Maintenance
Communications
Overview
Smarter operations through AI and automation
Ava works across the OurProperty platform to help carry out the administrative tasks that sit behind everyday property management. From leasing and inspections to arrears, maintenance and payments, automation helps ensure the follow-ups, checks and processes that keep a portfolio running are handled consistently.
By reducing the manual coordination involved in managing properties, teams can spend less time on repetitive admin and more time supporting landlords, tenants and their portfolio.
As automation progresses these operational tasks behind the scenes, property managers remain in control of decisions while Ava helps ensure the work that follows continues to move forward.
Automated Lease Agreements & Property Advertising
AI streamlines the creation of lease agreements and automatically advertises properties, reducing manual work and ensuring accuracy.
Leases
Leasing
Ava prepares lease documentation with the correct clauses and compliance requirements applied automatically. She issues agreements for e-signature, follows up outstanding signatures and prepares renewal offers so property managers can focus on approvals rather than paperwork.
Arrears
Arrears
Ava helps progress arrears workflows based on agency-defined rules. Reminder messages can be issued automatically, notices generated and sent, payment plans created and communication records stored, providing a clear history should further action be required.
Inspections
Inspections
Inspection runs can be scheduled automatically with entry notices generated and sent to tenants. Ava helps prepare inspection reports, supports 360° image capture and records inspection outcomes that trigger maintenance or compliance actions where required.
Payments
Payments
OurProperty’s automated payments platform manages receipting, payment allocation, bill payments and landlord disbursements within regulated trust accounts. Statements and reconciliation are generated automatically, removing the need for separate trust systems and manual processing.
Maintenance
Maintenance
OurProperty’s automated payments platform manages receipting, payment allocation, bill payments and landlord disbursements within regulated trust accounts. Statements and reconciliation are generated automatically, removing the need for separate trust systems and manual processing.
Communications
Communications
Ava can assist with drafting landlord and tenant communications while behavioural insights help guide when and how to engage. This supports more proactive conversations with clients and helps agencies respond quickly to emerging issues.
Automated payments with OurTrust
OurTrust, powered by OurProperty, includes Australia’s first automated property management payment platform, launched in 2019 and processing billions of dollars through regulated trust accounts in every state.
Rent receipting, payment allocation, bill payments, landlord disbursements and reporting are handled automatically within the platform, removing much of the manual work traditionally associated with trust accounting.
Turn inspections into minutes, not hours
Photos are analysed automatically and comments are generated for you, so your reports are already written before you start. Simply review, edit and send.
Transform your Process Start to Finish
Reporting and Insights
Access real-time, data-driven reports that give you actionable insights without the manual effort.
Compliance
Ensure properties meet safety standards with automatic reminders and checks.
Keys Management
Digitally track and manage property keys for improved security and control.
Payment Plans
Offer tenants flexibility with payment plans, all managed effortlessly in the system.
Property Maintenance
Resolve maintenance requests faster with streamlined communication and tracking.
Rental Arrears
Quickly identify and follow up on late payments with automated alerts.
Property Inspections
Stay on top of inspections with automated scheduling and reporting.
Rent Collection
Collect and monitor rent payments easily, with automatic tracking and reminders.
Bond Management
Bond Management Seamlessly track bond lodgements and refunds without the hassle.
Property Vacates
Efficiently handle end-of-lease processes with guided workflows.
Lease Agreements & Renewals
Generate and manage leases and renewals instantly, reducing manual effort.
Tenant Acquisition
Simplify tenant onboarding with an efficient, automated application process.
Tenant Screening
Make fast, data-driven decisions with seamless background checks.
Property Viewings
Effortlessly schedule and manage viewings with automated reminders and follow-ups.
One property management ecosystem connected
OurProperty brings property management professionals, landlords, tenants, tradies and financial counterparties into a single platform where information, decisions and actions flow seamlessly, removing handovers, duplication and disconnected tools.
Your personal AI assistant, built for property management
Ava manages the admin and repetitive work that takes up around 70% of a property manager’s day.
Test out the platform
Have a look around and get to know OurProperty before you make the switch.
The OurProperty Ecosystem
Smarter property management for everyone involved. See how it works for you.
Property Managers
Landlords
Tenants
Tradies
Property Managers
Simplify property management with the platform that handles everything in one place. Automate tasks, cut down on admin and reclaim 70% of your time to make your day easier.
Landlords
OurProperty gives you full control of your investment with real-time financial insights, flexible payment options and a centralised portal for everything from leases to maintenance. Get paid faster, track expenses with ease and manage your properties effortlessly—anytime, anywhere.
Tenants
OurProperty simplifies your renting experience, with automatic payments, easy maintenance requests and instant access to your lease details. Enjoy flexible payment options and rewards for paying on time, all from our handy tenant app.
Tradies
Say yes to more jobs with faster approvals, real-time updates and seamless invoicing—all in one place. Get paid quicker, stay organised and manage your workload effortlessly from your phone.
Don’t just take our word on it
Agencies across Australia are taking advantage of the benefits of automation in their daily workflows.
We believe OurProperty can deliver the future we want – a tech enabled platform that allows our property managers more time to effectively deal with our customers and increase our profits. The lease renewal module only increased our lease renewal fees by over $40K in one month. We were very happy with that.
The No Trust system has been a game changer. We haven’t run a trust account in three years, and it’s taken a huge amount of pressure off us. It’s made our processes far more efficient, eliminating the need for manual reconciliations each month.
“22 years of being in business, we have been able to close Christmas Day and Boxing Day and often had to open straight after the public holiday. This year, first year that we’ve been on OP and their payments platform, and we’ve already made the decision that this Christmas, we’re not opening.”
We believe OurProperty can deliver the future we want – a tech enabled platform that allows our property managers more time to effectively deal with our customers and increase our profits. The lease renewal module only increased our lease renewal fees by over $40K in one month. We were very happy with that.
The No Trust system has been a game changer. We haven’t run a trust account in three years, and it’s taken a huge amount of pressure off us. It’s made our processes far more efficient, eliminating the need for manual reconciliations each month.
“22 years of being in business, we have been able to close Christmas Day and Boxing Day and often had to open straight after the public holiday. This year, first year that we’ve been on OP and their payments platform, and we’ve already made the decision that this Christmas, we’re not opening.”
