Automate 90% of the Arrears Process
Streamline your arrears management with automation that cuts your workload and keeps you on top.
Smarter arrears management with AI
OurProperty’s intelligent arrears management cuts down admin for property managers by automating follow-ups, tailoring communication based on tenant behaviour, and handling everything from creating and monitoring payment plans to generating, signing, and sending notices, breaches and forms.
Data-driven decisions made easy
Access detailed reports on arrears, notices, payment plans, and dishonoured payments—giving you the insights you need to keep your agency running smoothly.
Customise arrears management for every tenant
Easily tailor arrears handling with per-tenant classifications. Adjust settings in the Client Hub, ensuring your strategy is applied automatically for each tenant.
Stay on track effortlessly
Set payment plans and let OurProperty handle the rest. It tracks extra payments and reactivates arrears tasks if a tenant defaults, so nothing slips through the cracks.
Automate everything from notices to ledgers
Tailored communication for faster payments
Instant insights to stay ahead of arrears
One Subscription. No more integration.
Run your entire property management business from one platform. OurProperty replaces the need for multiple systems and costly add-ons, giving you everything you need under a single subscription.
Morton Real Estate
Ewan Morton
Joint Managing Director
“We believe OurProperty can deliver the future we want – a tech enabled platform that allows our property managers more time to effectively deal with our customers and increase our profits. The lease renewal module only increased our lease renewal fees by over $40K in one month. We were very happy with that.”
FAQs
OurProperty uses behavioural insights to personalise communication with tenants, helping improve response rates and reduce overdue payments. Plus, with automation handling notices, ledgers, and follow-ups, arrears are managed faster and with less effort.
Yes! You get instant visibility into daily arrears tasks—like payment plans and court actions—along with easy-to-understand reports that help Property Managers and Office Managers stay ahead of their KPIs.
If a tenant defaults, OurProperty automatically reactivates the arrears task and continues tracking payments, ensuring no task gets missed and nothing falls through the cracks.
Absolutely. All notices, breaches, and forms are automatically generated, signed, and sent. Every action is recorded in the tenant ledger with time-stamped comments, making compliance simple and traceable.
Yes, you can! With per-tenant classifications in the Client Hub, you can easily adjust how arrears are managed for different situations—whether it’s more lenient communication or a stricter follow-up process.
